Royal Armani Flowers

Last Updated: 07/09/2024

1. Introduction

At Royal Armani Flowers, we strive to provide prompt and reliable delivery of our products. This Delivery Policy outlines the terms and conditions regarding the delivery of your orders.

2. Delivery Areas

We offer delivery services to locations within Dubai and the UAE. If you are unsure whether we deliver to your area, please contact us before placing your order.

3. Delivery Charges

Delivery charges are based on the distance within each city. The specific charges will be calculated and displayed at checkout before you complete your order.

4. Delivery Timeframes

  • Standard Delivery: Orders placed before [9:00 PM] can typically be delivered on the same day. Orders placed after the cutoff time will be delivered the next business day.
  • Scheduled Delivery: You can select a specific delivery date during the checkout process. We will do our best to accommodate your preferred delivery date.
  • Peak Seasons: During peak seasons (e.g., Valentine’s Day, Mother’s Day), delivery times may vary due to high demand. We recommend placing your orders early during these periods.

5. Delivery Process

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email with details of your purchase.
  • Delivery Notification: You will be notified once your order is out for delivery and upon successful delivery.
  • Recipient Absence: If the recipient is not available at the time of delivery, we will attempt to leave the flowers with a neighbor or in a secure place. If this is not possible, we will contact you to resolve the issue.

6. Special Delivery Instructions

If you have any special delivery instructions (e.g., specific delivery times, secure locations), please provide them at the time of placing your order. We will do our best to accommodate your requests.

7. Delivery Issues

  • Incorrect Address: Please ensure that the delivery address you provide is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
  • Delivery Delays: While we strive to deliver your order on time, unforeseen circumstances such as traffic, weather conditions, or other factors may cause delays. We will notify you of any significant delays.
  • Damaged Products: If your flowers arrive damaged or in poor condition, please contact us immediately. We will work with you to resolve the issue.

8. Changes to Delivery Policy

We reserve the right to modify this Delivery Policy at any time. Changes will be posted on our website, and your continued use of our services constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about our Delivery Policy, please contact us at:

Royal Armani Flowers
 82 23rd St – Al Barsha – Al Barsha 2 – Dubai
Email: royalarmaniflowers@gmail.com
Phone: +971 509 003 663

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